Frequently Asked Questions

Get all the answers you need in our detailed FAQ section.

What does 'vintage' mean at Pieces of Jake?

Vintage means clothing, sneakers or accessories that have been validated as authentic vintage from the last century upto the early 2000s. My own perception that if the item is 20+ years old, it qualifies as 'vintage' and is marked, and priced accordingly. Each item is handpicked for its quality, style, and story. Whilst I do sell newer items, these are not marked for sale as 'vintage'.

Are items one-of-a-kind?

Why choose vintage over new?

How do vintage sizes compare to modern sizing?

What measurements should I check?

What condition are the items in?

How do you clean and prepare items?

Are items repaired or upcycled?

How can I care for my vintage pieces?

What happens to items that don't sell?

Can I request specific items?

Where do you ship?

How long does shipping take?

Do you offer tracking?

How is my order packaged?

What if my item arrives damaged?

What if something doesn't fit?

Can I exchange an item?

What is your return policy?

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